Submit a Case

We Make Digital Submissions Fast, Easy, and Secure
Whether you’re submitting your first STL scan or you’ve done this a thousand times, Erie’s guides you through the process step-by-step. Our digital submission portal accepts files from all major scanners and systems — no confusing workarounds, no downtime, no wasted time.

HIPAA-compliant portal
Compatible with iTero, 3Shape TRIOS, Medit, and more
Real humans available to support your setup
Turnaround times as fast as 48 hours

What We Accept
We support all major scan formats and systems:
iTero (use “Find a Lab” → search: Erie’s Digital Dental Solutions)

3Shape TRIOS (send to: eriedigital@3shapecommunicate.com)

Medit, Carestream, Planmeca — via direct upload

Universal STL upload via our secure portal

If you’re unsure where to begin, we’ll walk you through it personally.

How to Submit
Choose Your Appliance or Service Select from aligners, retainers, appliances, or records. If you’re unsure, we’ll help guide the best option for your case.

Upload Your STL Scans You can submit through your scanner software or our secure upload link.

Fill Out the Lab Slip Include bite registration, appliance instructions, and any preferences. Custom setups? No problem.

Submit and Relax You’ll receive a confirmation and estimated delivery date within 24 hours.

Submit a Case

Download Lab Slip PDF

First-Time User?
We’ve got your back:

Live setup support via video call or phone

Step-by-step PDF for scanner setup and file export

Optional dry-run or test scan upload

Schedule a Setup Call